In Response to

You’re resilient. And you have our support.

Supporting your business in unprecedented times

Across agriculture, your work continues. Through the challenges of COVID-19, you watch the markets, plan for the season ahead, and transport food and fiber across the country. We're proud to support your business, adapting where necessary to remain serving you while keeping our employees safe.

Connecting the supply chain

To support the efficient transport of grain across the US, we’re offering a transport support hotline (1-833-LOAD-HELP) accessible daily from 7am-8pm CT.

For carriers: Leverage the hotline and Transport app for on-demand personal support, such as identifying backhauls, matching substitute drivers in case of sickness, and executing contact-free delivery.

For growers: Contact the hotline if requiring trucks – even on short notice. We can help you find affordable capacity from our network of vetted carriers.

For shippers: Call the hotline to avoid supply disruptions and be connected with vetted carriers that haul at competitive rates.

Unlocking grain marketing expertise

The GrainWaves podcast brings you real-time insights and analysis of grain marketing decisions from our host, Rodney Connor who has years of experience in grain trading through some of the biggest price movements in agriculture.

Hosting virtual events

We are hoping for a return to live events at some point this year. In the meantime we are continuing to host webinars. While we wish we could meet with you now in person, we hope that you and your family stay in good health, and we look forward to speaking with you during these interactive, virtual sessions.

Contact us for support

We are available to help answer your questions during this time.

Frequently Asked Questions

Recent questions from our customers

What steps has Indigo taken to protect customers?

Indigo remains fully operational and has adapted where necessary to continue to support growers in their efforts to feed and fuel our society in this critical time.

In accordance with guidance from health officials and for everyone’s safety, all of our in-field meetings are taking place virtually where possible. We have enacted strict social distancing guidelines where on-farm meetings are necessary, as in the case of soil sampling visits. All scheduled seminars have also transitioned to a webinar format, accessible from any mobile or desktop device.

We are also committed to providing growers with the tools and resources to help them make the smartest decisions for their business. Members of our pricing team - who have traded through the biggest price movements in agriculture, including 9/11, the 2008 financial crisis, and the 2012 drought continue staffing the Indigo Marketplace pricing desk daily, and we will be adding to our pricing tools and grain marketing resources over the course of the next few weeks to help growers better navigate these unprecedented market conditions.

What steps has Indigo taken to protect employees?

Indigo has taken a number of precautions to protect and support our employees in navigating this challenging time, while remaining productive as an organization. All employees who are able to perform their responsibilities remotely are currently doing so. In cases where a full transition to working remotely is not possible – such as our lab teams, agronomists, and field specialists – we have issued strict social distancing guidelines to minimize in-person contact. However, they are more than willing to meet over video conference or phone if preferred.

In accordance with guidance from health officials and for everyone’s safety, all scheduled seminars will take place in a digital format, accessible from any mobile or desktop device. Digital seminar details will be shared through your local account manager and by email.

Additionally, we are staying connected with all of our employees daily and providing guidance to any employees who are feeling sick. Any employee who has been or potentially exposed to COVID-19, is advised to stay home and self-quarantine for 14 days.

What resources are available for the agriculture community around mental health?

Sometimes, we could all use more support – if you or a friend in ag is feeling overly affected by stress, know that you’re not alone. Below are some resources that may be helpful: