FAQs

    What if I cannot remember my credentials?

    For Carbon
    Access the link to log in  and follow the prompts selecting "Don't remember your password?" to help you recover your credentials.

    For Market+
    Access the link to log in  and follow the prompts selecting "Don't remember your password?" to help you recover your credentials.

    How do I create an account for one of these platforms?

    Carbon

    To learn about Carbon and get started with creating an account, visit this page.

    Market+

    To learn about Market+ and get started with creating an account, visit here for farmers and here for buyers.

    Farmers can also download the app for iOS or Android.

    What if I need support using one of these platforms?

    Carbon Support

    For support using Carbon, click on the red chat icon once logged in to your account to speak to a representative or email carbon@indigoag.com.

    Market+ Support

    For support using Market+, give us a call at (901)329-0153 or email marketplus@indigoag.com.

    Can I use my account for one product for another product?

    If you have an account for Carbon or Market+, you are able to log into either platform using the same credentials.

    Need more assistance?
    Contact us